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Resources

Guides for Australian security companies

Practical reference material on award pay, rostering, state licence compliance, and lone-worker welfare. Written for Australian security operators.

Pay and Award

Security Services Industry Award 2020: pay, loadings and overtime explained

Who MA000016 covers, how rates update each July, the full penalty and loading schedule, and the most common employer mistakes.

Rostering

Security guard rostering in Australia: a practical guide

Coverage models, fatigue considerations, fill strategies, subcontractor coordination, and compliance-aware assignment for AU security operations.

Licence and Compliance

Security licence compliance by state: an Australian employer guide

Regulator names, what employers must track, and direct links to every state and territory security licensing authority.

Welfare and Safety

Lone-worker welfare checks for security guards: duty of care explained

WHS obligations, welfare check interval design, escalation paths, and the evidence records security companies should maintain.

Welfare and Safety

Security welfare check frequency: how often welfare checks should be

How to set welfare check intervals by risk under Regulation 48, why there is no mandated interval, how to escalate a missed check, and what to record.

Operations

Guard tours and patrol accountability for Australian security operations

Checkpoint design, technology-based patrol systems, real-time visibility, incident reporting during tours, and audit-ready patrol records.

Technology

Choosing workforce management software for Australian security companies

The must-have features, questions to ask vendors, and how the right platform reduces payroll errors, compliance risk, and admin time.

OnDuty365

Put award compliance on autopilot.
See it running in your operation.

OnDuty365 calculates Security Industry Award 2020 pay from verified clock-ins, tracks licence expiry across all eight states, and flags lone-worker welfare checks in real time.