OnDuty365 is in prelaunch and currently in testing. Get early subscriber benefits
Welfare & duress

Is my lone worker
safe right now?

Welfare timers run for every lone worker on duty. Miss a check-in and OnDuty365 escalates in the order you set per site: alert your team, then the site supervisor, then your nominated contacts. A held SOS raises duress instantly, with live location.

Welfare queue06 RUNNING
Amira Haddad
Port Adelaide · SA 1A
04:11
Hannah Brooks
Newcastle West · NSW 1AC
28:40
Mark Reilly
Fortitude Valley · QLD 1A
52:18
LOLeila Osei · check-in missedEscalating
1Notify team
2Supervisor
3Contacts
Welfare queue. Illustrative data.
The problem
“My guard stopped answering, and I did not know for an hour.”

A lone worker can go quiet for the worst reasons. Without a timer that expects a reply, silence looks the same as a normal night, until it is too late.

01 The fix01 / 02

A timer that expects a reply.

Set a welfare interval per duty. The guard gets a prompt and taps to confirm. Miss it, and the duty turns amber on the wall, then escalates. You see who is due, who is overdue, and exactly how long since each last check.

  • Per-duty welfare intervalsTuned to the site and the risk, not one size fits all.
  • Overdue surfaces immediatelyThe wall flags a missed check the moment it is late.
Welfare timer/ A. HaddadRUNNING
Interval30 min
Last check23:02:55 · reply 9s
Next duein 04:11
Tonight 14 / 14 passed
Illustrative night: every welfare check answered
The problem
“Something went wrong, and the alarm reached the wrong person.”

In an emergency, an alert that goes to a general inbox is no alert at all. The escalation has to find a real person, fast, in a known order.

02 The fix02 / 02

SOS and escalation that find a person.

A held SOS raises duress instantly, with live location. A missed welfare check escalates along a path you define per site: alert your team, then the site supervisor, then your nominated site contacts, until someone responds.

  • Held SOS, live locationDuress raised instantly, with the guard on the map.
  • Escalation paths per siteTeam, supervisor, then contacts, in the order you set.
Escalation/ L. OseiDURESS
LOLeila Osei · SOS heldEscalating
1Notify team
2Supervisor · D. O'Brien
3Nominated contacts
23:41:08SOS held · live location shared
23:41:12Notify sent · no ack in 30s
23:41:44Calling supervisor · D. O'Brien
Why operators trust it

Built for the moments that matter most.

Instant
Held SOS raises duress with live location.
Per site
Escalation order defined for every location.
On a timer
Welfare intervals tuned to the duty and risk.
All AU
Works across every state and territory.
See welfare on your own roster

Run a duty with us.
Watch a check-in escalate.

A short walkthrough on your sites: we set a welfare timer, miss a check on purpose and watch it escalate to the right person. Then you decide.