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OnDuty365/Solutions/Onboarding
Onboarding

Switch without
disrupting operations.

Moving systems is the scariest part of changing. So we do the heavy lifting: concierge migration of your sites, guards and rates, a guided setup, and a cutover timed to a pay period, not a live night.

Setup/ go-live checklist4 of 6 done
Sites and geofences imported
18 sites · from your CSV
Done
Guards and licences loaded
47 guards · licences on file
Done
Award and rates configured
Security Award · subbie rates
Done
Roster imported
Next 2 weeks · ready to publish
Done
Invite the team
Send guard app invites
Now
Go live on the new pay period
Clean cutover, no mid-week split
Next
67% ready to go live
Go-live checklist. Illustrative data.
The problem
“We would switch, but I can't afford to rebuild everything by hand.”

Re-entering every site, guard, licence and pay rate into a new system is days of work and the first place a mistake creeps in. So most operators stay on the spreadsheet they already distrust.

01 The fix01 / 02

Concierge migration. We bring it across.

Send us what you have, in whatever shape it is in. Our team imports your sites, guards, licences and rates with a four-file import, checks it with you, and hands back a system that already knows your operation. No blank screen on day one.

  • Four-file importSites, guards, rates and roster, from your existing exports.
  • Done with you, not handed to youWe set it up and walk you through it before you commit.
Import/ conciergeCHECKED
sites.csv 18 sites
guards.csv 47 guards
rates.csv award + subbies
roster.csv 2 weeks
Illustrative: a full operation imported in one pass
The problem
“If I change systems mid-week, payroll becomes a nightmare.”

Cutting over in the middle of a pay period means splitting hours across two systems and reconciling by hand. That is exactly the error you were trying to avoid.

02 The fix02 / 02

Cutover on a pay period. One clean line.

We time go-live to the start of your next pay period, so the old system closes one run and OnDuty365 opens the next. A guided checklist tracks every step to ready, and your team gets app invites before the first live night, not during it.

  • Pay-period cutoverNo split weeks, no double entry, no reconciliation.
  • Guided go-live checklistEvery step to ready, tracked, so nothing is missed.
Cutover/ pay period 25SCHEDULED
Old systemCloses run 24
OnDuty365Opens run 25
Team invitesSent 3 days prior
Split weeks None
Why operators switch with confidence

The scary part, handled.

Concierge
We migrate your data, you check it.
Clean cutover
Go live on a pay period, not mid-week.
Guided
A checklist tracks every step to ready.
No downtime
Operations keep running through the move.
Switching is the easy part

Let us bring your operation across.

Start your free trial and we'll scope your migration with you: your sites, your guards, your award, and a cutover date that doesn't touch a live night.